Time spent waiting on hold...
Ever since I joined my company, when you got put on hold, you heard this little tune that I guess I would describe as some pan pipes and some other plinkly tinkly little instruments. Kind of interesting the first 2 or 3 times you heard it, but they have had this same tune since I started 5 years ago. Maybe they did an employee survey and they realized that people were starting to cry when they heard it, because it was different tonight. Huh. No company-wide e-mail to say that they changed the tune. I didn't pay much attention, figuring I will learn it well over the next 5 or more years.
Why can't they have Muzak versions of classic rock songs? I have to admit I was severely nauseating the first time I heard the Doors' "Light My Fire" on muzak, but it's at least a little more tolerable than other types of music. I was listening to the stereo here while I was on hold. (Had to buy a little patch cord to connect my iPod to the stereo - so grateful I found a store here with something like that). And on comes "The Rain Song" by Led Zeppelin. Why can't we have "The Rain Song" as our on-hold tune? Admittedly, if you broke into the song at certain points, it would be a little jarring, but if we did a lot of business with people who grew up like Kazuya (from Venus and Mars) and myself, we might get some international props.
Tuesday, February 19, 2008
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